If the payment was already authorized and sent out, please reach out to our Team at email@example.com or via a chat widget.
Cancellation request for SEPA payments must be sent within 13 months after payment was executed. Answer to the request must be provided within 15 business days by the receiver’s Financial Institution.
Cancellation fee for SEPA payment costs EUR 15.00, for international transfer – EUR 30.00 - EUR 150.00.
All fees can be found in Product and Fee Terms.